Richmond United Soccer Club

   



Refund Policy

Refund Policy

REFUND AND CANCELLATION POLICY

 

Refund Procedures:

 

  • Refund requests shall be made in writing to Richmond United Soccer Club  (admin@richmondunitedsoccer.ca) and directed to the Director of Soccer Operations

  • Please include players name, mailing address, name for the cheque, age level, team name and purpose of the withdrawal

  • Refund requests for medical reasons should include supporting medical documentation from a health care provider

  • If a player wishes to withdraw from the club for non-medical reasons, please refer to the respective programming options below

  • Approved refunds may take up to 4-6 weeks to process

  • In those instances where a deposit is required in order to reserve a player’s spot in one of our program offerings, the refund will be issued in the form of a future programming credit. The credit will remain on file for 18 months

 

Spring Soccer League, Academies & Summer Camps / Programming:

 

  • Refunds will be provided up to 1 week prior to the season or programming start date

  • All refunds are subject to a $50 administration fee plus any associated BC Soccer related fees

  • Refunds will not be provided once Spring Season or programming has begun

  • Refund requests related to a medical reason that results in season ending injury will be accepted and evaluated with the accompanying documentation

 

Fall Programming / Regular Season:

 

  • A full refund will be provided if for any reason your child is not placed on a team

  • All refunds are subject to a $50 administration fee plus any associated BC Soccer related fees

  • Refunds will be provided if you cancel your child’s registration by September 30th

  • No refunds will be provided after our registration process closes except for the following situations. All requests must be received by October 15th and will be 50% of original registration fees, minus a $50 administration fee plus any associated BC Soccer related fees:

    • Refund requests related to a medical reason that results in season ending injury will be accepted and evaluated with the accompanying documentation

    • Where a player is relocating to a different community outside of Richmond

    • Where a player’s withdrawal is driven by that player moving to a higher level of programming with an RUSC partner (i.e. BCSPL)

  • In the event of situations outside the control of the club that impact the ability to play soccer (such as the COVID-19 Pandemic), refunds will be considered and applied generally to the membership

  • No refunds will be paid for players withdrawing after October 15th except for extreme circumstances and at the discretion of the RUSC Board of Directors